Job No. 8719Client BTProject BT Home Phone 2.1 UG FULL VERSIONRevision 3-02-DRModied 22/08/08Created 25/04/08BT Hub Phone 2.1for use with BT B
6BT Broadband TalkAs a BT Total Broadband customer, you can have a virtual phone line1 in the house without extra line rental. So you can enjoy inclu
7 BT Broadband Talk tipsOnce you’ve activated your service, you’ll notice that BT Broadband Talk has a high-pitched dial tone. This lets you know you
9 Set-up
10
11 Important: your broadband service needs to be working for you to set up BT Broadband Talk. Please check that your Hub’s Broadband light is glowing
12Please go to step 4. If it isn’t active, please log in at www.bt.com/bbt using your BT Broadband Talk number and password and following the instruct
13 2 Check box contents.3 The rechargeable batteries are already installed. Pull the plastic tab away from the handset to activate them.If you ever
144 When ‘Register handset to your Home Hub’ appears on the handset screen, press ‘OK’. Your phone should be on, but if it isn’t, press and hold dow
15 6 Press ‘OK’ on your Hub Phone. ‘Registering. Please wait.’ will appear on the handset screen, followed by ‘Handset registered’.7 Attach the char
Thank you for choosing BTWe hope you enjoy using your stylish new BT Hub Phone to make great-value calls with BT Broadband Talk.Best wishes,BT Total
16Warning: do not place your BT Hub Phone 2.1 in the bathroom or other humid areas.8 Place the Hub Phone in its cradle and leave it to charge for 24
17 Using the phone
19 Use this section to nd out more aboutYour handset 22Handset buttons 22Handset menus 24Handset display 26New event indicators 27Making and rec
20To add a number to a Contact 37To delete a number from a Contact 37To set a default number 38To assign a ringtone to a Contact 38To assign a Con
21 To switch the new event backlight ash on/off 50To change the handset name 50To set an alarm on/off 50To stop the alarm ringing 51To change the
22Handset buttons23456789101112131 (on side)
23 > Learn about your Hub Phone – see page 5 > Set-up – see page 12 > Help – see page 591 Headset socket2 Left soft keyPress to select the
24Handset menusMenu option buttonsUse the soft keys to select the options shown above them in the display.Press Back to go back one level in a menu. O
25 Menu mapCalls Lists All CallsMissed CallsAnswered CallsDialled CallsContactsAdd contactView detailsDelete contactContacts ListMemory statusDelete a
Follow these simple steps to set up your BT Hub Phone 2.1For more detailed instructions and troubleshooting, please see page 12.Quick StartFold out
26Handset displayExample standby screenHandset display icons Missed call(s) Ringer off/silent Alarm set Keypad locked Out of range of Hub Batter
27 New event indicatorsIf you have received new voicemail or you have missed calls, your Hub Phone alerts you with a new event pop up. The above exam
28Making and receiving callsMaking calls with Broadband TalkOnce you’ve activated your service, all calls made with your Hub Phone will use BT Broadba
29 To end a call1 Press , or place the handset back on the cradle if auto talk option is on (see page 52).Options before diallingAfter entering a num
30SecrecyDuring a call, you can mute the microphone so that you can talk without your caller hearing you.To switch Secrecy on1 During a call, press S
31 To reject the callWhen the phone rings, press Reject to switch the call directly to your voicemail service.If your Broadband Talk service is unavai
32RedialYour handset automatically saves the last 25 numbers you dialled in the dialled calls list, together with the date and time you made each call
33 4 If you selected New Contact, scroll to the type of number you want and press Select. Enter a name using the keypad (see page 35 for help with e
34Find handset (Paging)1 Press the Find Handset button on the side of your Hub. All handsets registered to the Hub will ring, helping you locate a mi
35 ContactsYou can store up to 150 shared contacts. For each contact you can store a name together with home, home mobile, work and work mobile. You c
For more detailed instructions and troubleshooting, please see page 12.2Check box contents.BT Hub Phone 2.18Place the Hub Phone in its cradle and leav
364 Now scroll down to the number type you want and enter the phone number. If you have more than one phone number for the contact, add those as well
37 Contact optionsTo edit a Contact1 Press Contacts. Then scroll to or search for the contact you want to edit and press the OK button.2 Highlight t
38To set a default numberIf you have several numbers for one contact, select which one is always displayed as the number to dial.1 Press Contacts. Hi
39 If you select an already full slot, you are asked if you want to replace the existing number. Press Ye s to conrm.Contact list optionsTo delete a
40To delete all Contacts1 Press Contacts. With any contact highlighted, press Options.2 Scroll down to Delete all and press Select. Then press Ye s
41 Calls listsYour Hub Phone stores details of calls you make and receive in the calls lists. There are four calls lists: missed, answered, dialled an
42When viewing the All Calls list, the type of call is displayed next to the time and date. Missed calls are also shown in bold type: Missed
43 Calls list optionsTo save a number as a new contact1 From standby, press Menu, scroll to Calls Lists. Press Select.2 If required, scroll to the
44Delete a calls list entry1 From standby, press Menu, scroll to Calls Lists. Press Select.2 If required, scroll to the list you want and press Sel
45 BT ServicesYour BT Hub Phone 2.1 gives you easy access to a range of BT services via the main menu:• BT Answer 1571 – your voicemail service• Hel
1 For simple, quick BT Hub Phone set-up, we suggest you use our Quick Start guide.Use the rest of this booklet to nd out all about your BT Hub Phone
46Call WaitingCall Waiting lets you know if an incoming call arrives while you are already on the phone. You will hear a soft beep every 5 seconds (th
47 To ignore the waiting caller1 Press Reject to ignore the waiting caller and continue with your current call. The rejected call will be added to th
48SettingsSoundsTo change your ringtone1 Press Menu, scroll down to Settings and press Select.2 Sounds is highlighted. Press Select. 3 Ringtone is
49 To switch keypad tones on/offKeypad tones are the beeps you hear when you press a button on the keypad. You can switch these beeps on or off. The d
50DisplayTo switch the new event backlight ash on/offWhen new event pop-ups are displayed, for example new missed calls received and the handset is o
51 4 On/Off is highlighted. Press Select. 5 Scroll up or down to highlight On daily, Mon-Fri or Off. Press Select to conrm.6 Use the keypad to ent
52Call settingsTo add or edit a speed dialYou can use the settings menu to set new speed dial numbers. The default speed dial for is BT Answer 1571.1
53 Handset softwareAutomatic software upgradeYour BT Home Hub 2.0 checks regularly for handset software upgrades. If there is a new version of softwar
54System PINThe system PIN is set to 0000 as default is stored in the Hub 2.0. The system PIN is used when performing a handset reset and deregisterin
55 To perform a Settings or Full reset1 Press Menu, scroll down to Settings and press Select.2 Scroll down to Reset and press Select.3 Highlight ei
56Using additional handsetsYou can register up to ve Hub Phone 2.1 or GAP compatible handsets to your BT Home Hub 2.0. With more than one Hub Phone 2
57 To de-register a handsetYou can de-register any handset registered to the hub, apart from the one you are using.1 Press Menu, scroll down to Setti
58To transfer an external call to another Hub Phone1 During an external call, press Options, scroll down Transfer Call and press Select.2 All availa
61 If your question isn’t answered here, please see online help at www.bt.com/broadbandtalk/support. If you still need some help, call us on 0800 111
62What numbers can I call using BT Broadband Talk?What happens when I make emergency calls?What happens to my service if there’s a power or broadband
63 When am I using BT Broadband Talk?Corded or DECT phone plugged into phone lineCorded or DECT phone plugged into back of HubBT Hub PhoneStandard p
64What do the different battery icons mean? Battery charged Battery half charged Battery low Battery emptyPlease note: the charge capacity of your
65 What do I need to know about my BT Broadband Talk bill?Broadband Talk can be added to your existing phone bill. If you have your calls itemised, an
Learn about…
66Can my household make multiple calls the same time?Yes, your household can enjoy the freedom and exibility of making more than one phone call at a
67 What numbers can I call using BT Broadband Talk?• Any number in the UK• Other BT Broadband Talk customers• Anywhere in the world• Any UK mobile
68What happens to my service if there’s a power or broadband failure?Your service may not work if there’s a power cut or broadband connection failure.
69 SafetyImportant: this equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made
70• It is recommended that advice from a qualied medical expert be sought before using this product in the vicinity of emergency/intensive care medi
71 • Do not submerge any part of your product in water and do not use it in damp conditions, such as bathrooms.• Do not expose your product to re,
72GuaranteeWe guarantee that the BT Hub Phone 2.1 will work to the relevant specication for the minimum period of your agreement* and that it will be
73 If you have to return your BT Hub Phone 2.1If the Help team can’t x your problem they will ask you to return the product. Where possible, pack the
Ofces worldwideThe services described in this publication are subject to availability and may be modied from time to time. Services and equipment ar
5 Your BT Hub Phone is easy to use and specially designed for BT Broadband Talk.Use this section to learn about:BT Hub Phone 5BT Broadband Talk 6BT Hu
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